FAQs

Do you deliver and set up?
Absolutely! We will deliver and set up each bounce house and ensure that it is cleaned and sanitized and in good working condition well before your party starts and come back to take it down after the party is over. The set up normally takes about 20 minutes, and take down about 20 minutes. This service is included in your rental cost if you are within 15 miles of Coventry.

Are the inflatables clean?
Yes, we take pride in having clean bounce houses. We clean and sanitize after every rental.

Are there any cleaning fees?
We expect to receive our inflatables back in a fairly clean condition. We realize that children are in and out of it all day, which can allow grass to enter by their feet. We do not charge for cleaning small debris. However, since you receive a list of general rules in our contract at time of setup, any food, drink stains or candy stains will result in a minimum $50 clean-up fee.

What type of surface can the inflatable be placed on?
The safest surface is a level grassy area. We will not set up on concrete or ashalt. Please make sure you have enough space in your yard (refer to product sizes).

What type of power is required?
Our inflatables plug into a standard 110v household outlet. You will need an extension cord to reach the desired location.

Can you set up an inflatable in a park or public place?
Yes, you will need to reserve the area and get a permit from the town. Also check to see if electricity is available, if not, we can provide a generator for an additional fee.

What is your weather and cancellation policy?
We reserve the right to cancel due to rain or high winds. We will not charge for cancellations due to rain or inclement weather.

What if the inflatable is damaged during my event?
If there is a defect in the inflatable, there will be no charge. The customer is responsible for all damages due to misuse (food, gum, toys, rocks, etc).

Do I need an attendant?
There should ALWAYS be an adult supervising the inflatable. The most important duties of an attendant are limiting the number of children in the inflatable at one time, making sure the children are all of similar size and controlling the behaior of the children. We can provide an attendant for an additonal fee.

What do we do if the inflatable is set up and begins to rain?
Unplug the blower and move to a dry area. Once the rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping.